Bcbsla

Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected].

Blue Advantage offers Medicare coverage, prescription drug coverage, and extra benefits at no additional cost. Find a plan that suits your needs and access a large network of doctors and pharmacies in Louisiana.Blue Advantage members will get a personal prepaid Flex Card to help cover certain healthcare expenses such as: Prescription hearing aids. Eyewear. Over-the-counter health-related products. Healthy foods (for Dual Plus members) Benefit amount varies by plan selected. See plan details page for specific benefit information.The BCBSLA commissions department can not research a generic complaint and must receive a detailed list of missing commissions. What if a member or group submitted a premium payment, but it has not been posted? Your commissions are based only on premium payments that have posted during the statement period. You will not receive a commission on ...Phone: 866-508-7145. Customer Services. For full BA online provider services, such as claim status checks, member eligibility, benefit verification or confirmation of prior authorization, use our Blue Advantage Provider Portal. Visit iLinkBlue, then click on “Blue Advantage” under the “Other Sites”.Blue Connect (2023) Blue Connect* is a select-network, patient-centered plan. This means local health care providers work as a team led by a primary care doctor. Greater New Orleans/Northshore: Jefferson, Orleans, Plaquemines, St. Bernard, St. Charles, St. John the Baptist and St. Tammany parishes. Lafayette/Acadiana:Learn how to obtain authorizations for various services and procedures for BCBSLA members. Find online applications, criteria, resources and FAQs for different types of services and member types.

Blue. Max. (2023) Blue Max is a comprehensive health plan offered statewide, with extensive coverage for your peace of mind. It has several copayment, coinsurance and deductible plan options to meet your needs. Get a Quote Download Brochure 2023 SBC Forms. Preferred Care PPO.365 Blue Offers Great Deals. There are deals from top national brands to make living a healthy lifestyle more fun and affordable. Each week, a special deal of the week is delivered straight to your inbox. Blue Cross and Blue Shield of Louisiana offers lots of money-saving breaks to help you stay healthy.Azara Healthcare, LLC uses BCBSLA attribution to match members with QBPC primary care providers in MDinsight. The practice is responsible for ensuring patients have been correctly assigned to a provider within their EMR. The practice is also responsible for verifying and correcting the patient's diagnosis and participation in the clinical suites.However, now is not the right time to make this bold step. BCBSLA remains focused on serving our customers and remaining the healthcare partner of choice in Louisiana for the next 90 years and beyond. LOUISIANA HEALTH INSURANCE. Louisianians deserve to live long, healthy and prosperous lives, to be safe, to feel hopeful about the days ahead.Medicare Advantage Coverage Backed by Blue! With Blue adVantage (HMO) | Blue adVantage (PPO), you get Medicare coverage, plus so much more. Our plans combine medical, hospital and prescription drug coverage in one convenient and affordable plan. You also get extra benefits at no additional cost.BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...Professional Provider Office Manual 2023. Reference Section - Updated 1/1/2023. Section 1: Network Overview - Updated 1/1/2023. Section 2: Network Participation - Updated 1/1/2023. Section 3: Member Engagement - Updated 1/1/2023. Section 4: Medical Management - Updated 1/1/2023. Section 5: Billing and Reimbursement Guidelines - …A primary care doctor is a general practice, family medicine, internal medicine or geriatrician for adults, or a pediatrician for children. This should be the doctor you see for most of your healthcare, who can help you not only when you are sick or get hurt, but with bigger issues like a long-term health condition.

Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected] Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_24619MKLA_M. Get care 24 hours a day, 7 days a week, no appointment needed on your computer, tablet or smartphone.337-231-0005. 337-232-7527 - Group. Lake Charles. 219 W. Prien Lake Street. Lake Charles, LA 70601. 337-480-5315 - Individual. 337-562-0595 - Group. Monroe. 2360 Tower Drive, Ste 102.We invite all Louisianians to visit our website at www.bcbsla.com or talk to us on social media @BCBSLA. For accommodations of persons with special needs at meetings, call 1-833-219-7435 (TTY 711). Blue Cross and Blue Shield of Louisiana HMO offers Blue Advantage (HMO). Blue Cross and Blue Shield of Louisiana, an independent licensee of the ...Published April 27, 2023 at 4:49 PM EDT. BCBSNC. Blue Cross and Blue Shield of North Carolina main campus in Durham. North Carolina's leading health insurer would be able to reorganize through a ...

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BlueCare is powered by AmWell, a vendor that provides the BlueCare telehealth platform for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you need assistance, please contact AmWell by email or telephone, 24/7. Customer support email: [email protected]. Customer support line: 855-269-3554. Streamline EDI transactions quickly, securely and accurately. Learn About eExchange. Get started today with eSolutions. Log in to AccessBlue. Enroll, pay your bill or download files with our eSolutions.Visit our provider directory to find a doctor or hospital near you. Check out our Help Center to get answers to common questions. Learn more about our health insurance plans to get coverage. GROUP MEMBERS. State Employees/Retirees. Federal Employees. Abbeville General. Ochsner Clinic Foundation. Slidell Memorial Hospital.%PDF-1.7 %âãÏÓ 17309 0 obj > endobj 17337 0 obj >/Filter/FlateDecode/ID[047F83B153D3FF4CB6E05E6B61053ED0>03C8D9E7BEE83C42B436B0C1A64A11E2>]/Index[17309 217]/Info ...We help you get the care you need like doctor visits, medicines, therapy and more. In Louisiana, the overall Medicaid program is called Healthy Louisiana. In Louisiana, we: Work with over 13,000 doctors. Have over 160 hospitals to choose from. Work with the top three hospitals in LA ranked by U.S. News and World Report.Login - iLinkBlue | Blue Cross Blue Shield of Louisiana. Network Development. Option 1. Fax (225) 297-2750. Provider Credentialing. Option 2. Fax (225) 297-2750. EDI Services. Option 3.

Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected] Ca 1-866-440-1350 TTY 711 or visit www.BlueAdvantageOTC.com to pace our order. You can order up to credits orth of over-the-counter supplies per quarter. 108 MIGRAINE RELIEF Compare to EXCEDRIN® MIGRAINE 24 ct 10 05 PAIN RELIEVING CAPLETS Compare to …Blue Advantage (HMO) Plan 010-1. Blue Advantage (HMO) Plan 010-2. Blue Advantage (HMO) Plan 011. Blue Advantage (HMO) Plan 005. Blue Advantage (HMO) Plan 006. Blue Advantage (PPO) Plan 004. Blue Advantage (PPO) Plan 007. Enroll Now Get Free Kit. No premium for Medicare Parts A or D. Act now, save money.The BCBSLA app is a healthcare application made for Android that’s intended for use by Blue Cross and Blue Shield of Louisiana insurance members and residents of Louisiana. Find a doctor or an...Blue Cross Blue Shield Medicare Advantage Portal. Please click here for directions on how to enable cookies for this site.BCBSLA and Elevance Health formed the Healthy Blue joint venture, where we have partnered together since 2017 to offer a Blue option to Louisiana’s Medicaid population. Since forming Healthy Blue, it has become clear that our missions and cultures are aligned, with a focus on community, volunteerism, diversity, equity and inclusion.With EFT, your weekly provider payment registers will be available for viewing in iLinkBLUE. You will not receive a payment register in the mail. For more information or help with your current EFT enrollment, you may contact us at: Toll Free: 1-800-716-2299, option 2. State Employees/Retirees.Health insurance companies design prior authorization processes to evaluate the medical necessity of certain services. Blue Cross' authorization process ensures that members receive the highest level of benefits in the most appropriate setting and level of care for a given medical condition. Self-funded group employers may choose to require ...If you are a Blue Advantage member, you can access your online account to view your plan details, claims, benefits, discounts, and more. You can also find a provider, request a new ID card, or update your personal information. Log in to the member portal home and be your best with Blue Advantage!24/7 Assistance Available. BlueCare is powered by AmWell, a vendor that provides the BlueCare telehealth platform for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you need assistance, please contact AmWell by email or telephone, 24/7. Customer support line: 855-269-3554.Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected].

If you wish to file a complaint with Blue Cross about how your health information was used or accessed, you may contact the Blue Cross Information Governance Office in the following ways: Call (225) 298-1751 or 1 (800) 258-3746. Email [email protected].

BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_22-425_MKLA. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers.Blue Employees. Learn more about our network requirements, credentialing program and your support teams.Blue Advantage members will get a personal prepaid Flex Card to help cover certain healthcare expenses such as: Prescription hearing aids. Eyewear. Over-the-counter health-related products. Healthy foods (for Dual Plus members) Benefit amount varies by plan selected. See plan details page for specific benefit information.BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...If life insurance coverage is continued during the layoff, leave of absence, furlough or FMLA, then the conversion option would be available at the end of that continuance. For claim, portability, conversion questions and rates, email [email protected] or contact SNL Customer Service at 1-800-376-7734. Southern National Life Claim FormBCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...The mission of the Blue Cross and Blue Shield of Louisiana Foundation is to promote the wellness and well-being of Louisianians by supporting health- or education-related causes. We currently make grants for health outcomes through the following funds: New Horizons Grant. Up to $25,000. Apply on SmartSimple.

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We recently updated our security standards to protect your personal information. If your online account was not associated with an email address only you use, your account was deleted and you will need to Re-register.BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...Blue Cross and Blue Shield of Louisiana, Baton Rouge, Louisiana. 101K likes · 4,707 were here. Blue Cross and Blue Shield of Louisiana is an independent...Ochsner Clinic Foundation. Slidell Memorial Hospital. Southern Regional Medical Corporation. Terrebonne General Health System. POLICIES AND RIGHTS. Lab Reimbursement Policies: Blue Cross and HMO Louisiana. Medical Policies: Blue Cross and HMO Louisiana.Check My Plan. The best way to determine what type of plan you have (Fully Insured or Administrative Services Only) is to review the back of your ID card. If it includes, the statement below, your plan is an ASO plan. "Blue Cross and Blue Shield of Louisiana provides administrative services only and does not assume any financial risk for claims."An HRA is an employer-sponsored account that helps employees save for healthcare expenses and reimburses them and their families for eligible medical expenses. It’s a reimbursement program funded entirely by an employer to help make healthcare more affordable. Employers decide: Contribution amounts, Frequency of contributions,BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...Just a Phone Call Away. Reach out to us for help or any questions you may have about your health care coverage and plan benefits. Call us at: 1-866-508-7145 (TTY 711). Our phone lines are open 8 a.m. to 8 p.m., 7 days a week from October - March and 8 a.m. to 8 p.m., Monday - Friday from April - September. ….

Precision Blue offers two tiers of in-network benefits: Enhanced Tier 1 – Enhanced Tier 1 includes FMOLHS and Affinity Health Group primary care physicians (PCPs) and Specialists. For the best value, members on a copayment plan will pay the least when they visit PCPs and Specialists in Enhanced Tier 1. Tier 1 – Tier 1 includes FMOLHS ...6 2024 Over-the-Counter (OTC) Benefit Catalog Item # 953 $8.00 Gas-X® Softgels, Extra Strength 125mg 20 count Item # 954 $17.50 Gas-X® Softgels, Max Strength 250mg 30 count Item # 303 $9.00 Glycerin Suppository, Adult 25 count Item # 1274 $12.00 Fleet® Glycerin Suppository, Adult 50 count Item # 955 $17.00 Imodium® A-D Anti-Diarrheal Caps * 24 count Item # 1269 $22.00 Lactaid® Caplets 60 ...2023-24 Monthly Premium Rates. BlueChoice 65 and BlueChoice 65 SELECT are not connected with or endorsed by the U.S. government or the federal Medicare program. Please see your agent for benefit exclusions, limitations and reductions. If you want to choose any doctor and get Medicare Part A and B deductible coverage, then try BC65, a …I agree to only access the portal when authorized for enrollment, billing, and claims administration. I understand that any misuse of such information is strictly prohibited and may violate these laws. I also agree to protect my logon ID and password and to change my password if it becomes compromised. Blue Cross and Blue Shield of Louisiana is ...Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc. P.O. Box 650652. Dallas, TX 75265-0652. 1. Enclose your payment notice. 2. Make sure your payment matches the payment notice exactly. 3. Write your member number and month you are paying on your check, money order, or cashier’s check.With gym packages starting at $19 a month, you'll have access to 11,000 participating fitness locations around the state and the nation - so you can work out anytime, anywhere, as often as you like. If you want to join a gym, look to Blue Cross' Blue365 program and pay a discounted monthly price.However, now is not the right time to make this bold step. BCBSLA remains focused on serving our customers and remaining the healthcare partner of choice in Louisiana for the next 90 years and beyond. LOUISIANA HEALTH INSURANCE. Louisianians deserve to live long, healthy and prosperous lives, to be safe, to feel hopeful about the days ahead.When you choose care within the plan's network, your costs are lower than if you select out-of-network care. Precision Blue offers two tiers of in-network benefits: Enhanced Tier 1 - Enhanced Tier 1 includes FMOLHS and Affinity Health Group primary care physicians (PCPs) and Specialists. For the best value, members on a copayment plan will ...Blue adVantage Support. Customer Services. Phone: 866-508-7145. Customer Services. For full BA online provider services, such as claim status checks, member eligibility, benefit verification or confirmation of prior authorization, use our Blue Advantage Provider Portal. Visit iLinkBlue, then click on "Blue Advantage" under the "Other ... Bcbsla, Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]., Precision Blue** is a select network plan for eligible employers in the Greater Baton Rouge and Greater Monroe/West Monroe areas who want to offer their employees a lower-priced plan option with high-quality, coordinated care. Members have access to Franciscan Missionaries of Our Lady Health System (FMOLHS), Affinity Health Group and other ..., Login - iLinkBlue | Blue Cross Blue Shield of Louisiana. Network Development. Option 1. Fax (225) 297-2750. Provider Credentialing. Option 2. Fax (225) 297-2750. EDI Services. Option 3., Authorizations for targeted medications, Step Therapy medications and formulary exception requests must be requested directly from Express Scripts, Inc., (ESI); our pharmacy benefits manager. Drug Authorization Form. Fax completed forms to 1-877-251-5896. You may request authorizations directly from ESI by calling 1-800-842-2015., 365 Blue Offers Great Deals. There are deals from top national brands to make living a healthy lifestyle more fun and affordable. Each week, a special deal of the week is delivered straight to your inbox. Blue Cross and Blue Shield of Louisiana offers lots of money-saving breaks to help you stay healthy., BlueCare Telehealth: Get Care from Anywhere! Medical and behavioral health visits available. Have a BlueCare online medical visit 24/7 or behavioral health visit by appointment using a computer, smartphone, tablet or any device with internet and a camera. Before every visit, you will see what it will cost based on your plan type and benefits., We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ... , BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ..., Click on the image of your ID card to view or download your card as a PDF. Email: Request your cards by filling out our secure Member Inquiry Form. Customer Service: Request your card through the phone at 1-800-495-2583. Note: Please allow 7-10 business days for you to receive your ID cards in the mail. Thank you for visiting the BCBSLA Help ..., If life insurance coverage is continued during the layoff, leave of absence, furlough or FMLA, then the conversion option would be available at the end of that continuance. For claim, portability, conversion questions and rates, email [email protected] or contact SNL Customer Service at 1-800-376-7734. Southern National Life Claim Form, Shreveport. Phone. 318-795-4911 (Individual) 318-795-0573 (Group) Address. 411 Ashley Ridge Blvd. Shreveport, LA 71106. Living in Louisiana and need health insurance? Call, click or come in today to get a quote from Blue Cross and Blue Shield of Louisiana. , Blue Advantage members will get a personal prepaid Flex Card to help cover certain healthcare expenses such as: Prescription hearing aids. Eyewear. Over-the-counter health-related products. Healthy foods (for Dual Plus members) Benefit amount varies by plan selected. See plan details page for specific benefit information., Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]., Visit our provider directory to find a doctor or hospital near you. Check out our Help Center to get answers to common questions. Learn more about our health insurance plans to get coverage. GROUP MEMBERS. State Employees/Retirees. Federal Employees. Abbeville General. Ochsner Clinic Foundation. Slidell Memorial Hospital. , Save Money By Staying in Your Network. Not all Blue Cross plans cover the same doctors, hospitals, clinics and labs. Before you get medical care, check to make sure you are going somewhere that is in your plan's network. You will pay less out of pocket when you stay in your network, and you can avoid getting an unexpected bill., Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]. , Your Blue Advantage plan comes with online medical and behavioral health visits through BlueCare, which lets you have visits from your computer, smartphone, tablet or any device with internet and a camera. Blue Care medical visits have a $0 copay when you sign in as a Blue Advantage member and can be used 24/7 for minor, non-emergency illnesses ..., However, now is not the right time to make this bold step. BCBSLA remains focused on serving our customers and remaining the healthcare partner of choice in Louisiana for the next 90 years and beyond. LOUISIANA HEALTH INSURANCE. Louisianians deserve to live long, healthy and prosperous lives, to be safe, to feel hopeful about the days ahead. , Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]., Download our BCBSLA app on an iPhone or Android and get healthcare information at your fingertips! 01MK6838 R08/23 Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association. *This is not an inclusive list of online account features, and options may vary based on the plan(s) you have. ..., If you need assistance, please contact Customer Service at 1-866-508-7145 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week from October - March and 8 a.m. to 8 p.m., Monday - Friday from April - September., This report chronicles our initiatives and efforts in 2021 and throughout the pandemic to create a sustainable enterprise, support communities and meet our corporate mission. Read More. Learn about Blue Cross and Blue Shield of Louisiana, the largest healthcare insurer in Louisiana whose mission is to improve the health and lives of Louisianians. , Abbeville General. Ochsner Clinic Foundation. Slidell Memorial Hospital. Southern Regional Medical Corporation. Terrebonne General Health System. POLICIES AND RIGHTS. Lab Reimbursement Policies: Blue Cross and HMO Louisiana. Medical Policies:, Phone. 318-795-4911 (Individual) 318-795-0573 (Group) Address. 411 Ashley Ridge Blvd. Shreveport, LA 71106. Open enrollment is over, but you might still be able to buy a plan if you've had recent life changes., BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. , Here are some plan features and benefits: Signature Blue members have access to Louisiana Children's Medical Center Health (LCMC Health) and other participating providers. Search the provider directory for the most up-to-date list of participating providers. Plan is available in Jefferson and Orleans parishes., Complete this form to file a provider dispute. This form must be included with your request to ensure that it is routed to the appropriate area of the company, thus avoiding delays in our review process. It is important to include the proper information (based on your reason for review) and submit it to the appropriate mailing address., Check My Plan. The best way to determine what type of plan you have (Fully Insured or Administrative Services Only) is to review the back of your ID card. If it includes, the …, Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc. P.O. Box 650652. Dallas, TX 75265-0652. 1. Enclose your payment notice. 2. Make sure your payment matches the payment notice exactly. 3. Write your member number and month you are paying on your check, money order, or cashier’s check., Welcome to Blue Cross and Blue Shield of Louisiana Provider Credentialing. Since 1996, we have been dedicated to fully credentialing providers who apply for network participation. Our credentialing program is accredited by the Utilization Review Accreditation Commission (URAC). All provider information obtained during the …, For the physician fax form, go to: www.bcbsla.com > Provider > Pharmacy. ST: Medications requiring participation in the Fill This First s. tep therapy program For drugs in our Fill This First step therapy program, you must first try certain prescription drugs (Step 1), BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ..., We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ...